Privacy Policy
General Provisions
1.1. This Privacy Policy for Personal Data (hereinafter referred to as the “Policy”) establishes the procedure for processing and safeguarding personal data of individuals provided to the Limited Liability Company “HIRAISE” (Taxpayer Identification Number 9701269790, hereinafter referred to as the “Company”) in connection with the use of the website located at https://www.hiraise.net (hereinafter referred to as the “Website”). 1.2. The purpose of this Policy is to ensure the proper protection of personal data submitted by the User when using the Website, including when submitting enquiries via the contact form, registering an account, or otherwise interacting with the Website. 1.3. Use of the Website constitutes the User’s acceptance of this Policy and the terms governing the processing of their personal data. Should the User disagree with the terms of this Policy, they must cease using the Website immediately.
Personal Data
2.1. Personal data refers to any information relating to a directly or indirectly identified or identifiable natural person (the User), including: • Full name; • Email address; • Telephone number; • Data transmitted by the browser (IP address, cookies, technical parameters of the device). 2.2. The Company does not verify the accuracy of personal data but assumes that the User provides current and accurate information.
Purposes of Personal Data Processing
3.1. The Company processes the User’s personal data for the following purposes: • Providing access to the Website’s functions; • Ensuring feedback; • Improving the quality of service and enhancing functionality; • Complying with the requirements of RF legislation; • Conducting analytics and statistics on Website usage.
Legal Basis for Processing
4.1. The Company processes personal data on the basis of: • The User’s consent; • The conclusion and performance of a contract with the User; • The requirements of Russian Federation legislation.
Conditions for Data Processing and Storage
5.1. The processing of personal data is carried out in compliance with the principles and requirements established by the Federal Law No. 152-FZ "On Personal Data". 5.2. The retention period for personal data is determined by the purposes of processing, but no longer than is necessary to achieve those purposes, unless otherwise provided by law. 5.3. The processing of personal data may be carried out using both automated and non-automated means.
Transfer of Personal Data to Third Parties
6.1. The Company does not transfer personal data to third parties without the User’s consent, except in cases expressly provided for by RF legislation. 6.2. Data transfer is possible only: • At the request of authorised government bodies; • In the context of performing a contract with the User (e.g., transfer to a hosting provider or postal services).
Use of Cookies, Google Analytics, and Yandex.Metrica
7.1. The Website uses cookies and web analytics technologies, such as Google Analytics and Yandex.Metrica, to collect statistical information about the User’s interaction with the Website, including data on pages visited, session duration, referral sources, and technical characteristics of the device and browser. 7.2. Cookies are small text files stored on the User’s device. They help to improve the Website’s performance, facilitate convenient navigation, and analyse user behaviour. 7.3. Google Analytics collects information anonymously, including the IP address (partially masked), without identifying a specific user. The data is transmitted to and stored on Google’s servers in the USA in accordance with Google’s privacy policy. 7.4. Yandex.Metrica also uses cookies and JavaScript to collect anonymised data about user actions on the Website. Within Yandex.Metrica, the “Webvisor” technology may be used to record user actions on a page (cursor movement, clicks, scrolling, etc.). All data collected is anonymised and used exclusively for analytical purposes. 7.5. The User may disable the storage of cookies and prohibit the operation of Google Analytics and/or Yandex.Metrica by adjusting their browser settings or using special tools: • Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout) • Yandex.Metrica Opt-out (https://yandex.ru/support/metrika/general/opt-out.html)
Measures to Protect Personal Data
8.1. The Company takes the necessary legal, organisational, and technical measures to protect personal data from unauthorised or accidental access, destruction, modification, blocking, copying, distribution, and other unlawful actions.
User Rights
The User has the right to: • Obtain information about their personal data; • Request the clarification, blocking, or destruction of their personal data; • Withdraw consent to data processing by sending a notification via email; • Appeal against the actions or inaction of the Company to Roskomnadzor or in court.
Feedback
For all matters related to the processing of personal data, the User may contact the Company by email at: info@hiraise.net
